In the rapidly evolving world of technology, businesses often find themselves at a crossroads when deciding how to invest in new capabilities. Understanding the difference between what is core, context, and commodity can offer a strategic roadmap for companies to make informed decisions. Here, we'll break down these concepts and elucidate how they can guide technological investments.
1. Core: The Heart of Competitive Advantage At the very center of a business's value proposition lies its core technology. This is technology that offers a distinct competitive advantage, distinguishing the company from its competitors. Since it's intrinsic to the firm's identity and success, it's essential to invest heavily in building and refining this technology in-house. By doing so, businesses maintain control, ensuring that the technology remains unique and proprietary.
Example: A pioneering e-commerce platform might develop a revolutionary recommendation algorithm that significantly boosts sales. This algorithm, being central to their success, would be considered a core technology.
2. Context: Collaborative Innovation While some technologies are crucial, others fall into the context category. These are essential for operations but don't directly offer a competitive advantage. Instead of building these in-house or buying them off-the-shelf, it's often more strategic to collaborate or partner with specialists in the field. By leveraging external expertise, businesses can efficiently acquire the necessary capabilities without diluting their focus.
Example: The same e-commerce platform might need an advanced fraud detection system. While vital, it might not be their primary expertise. Partnering with a specialist in fraud detection can ensure they get the best solution without diverting resources from their main focus.
3. Commodity: The Undifferentiated Backbone Commodity technologies are the foundational tools and systems that support business operations but are widely available and don't offer a competitive edge. Investing time and resources to build these from scratch can be redundant. Instead, it's often more cost-effective and efficient to buy these solutions off-the-shelf.
Example: Basic office software suites, cloud storage, and generic customer relationship management (CRM) tools can often be classified as commodity technologies for many businesses.
Conclusion: In the world of technological investments, understanding the distinction between core, context, and commodity is vital. By identifying which technologies are essential and unique, which ones can benefit from collaboration, and which are generic tools, businesses can strategically allocate resources, ensuring they remain agile, innovative, and competitive in an ever-changing market.
Nice article Sri! Your article reminded me of the theory of firm boundaries - and here is a nice article that describes how this is evolving in the Post-COVID era ("tldr; putting out for white collar workforce") - https://www.economist.com/business/2023/01/08/how-technology-is-redrawing-the-boundaries-of-the-firm. The question companies need to still answer is thinking about what is core vs. context vs. commodity.